Privacy Policy - Direct Customer Relationships

Last updated: May 22, 2024.

This privacy policy applies when you are in contact with us, use the SchoolHub.ai service, wish to establish a customer relationship, or where we conduct ongoing activities such as marketing and sending out newsletters for which we are responsible for processing your personal data.

For information on how we process personal data when SchoolHub.ai is used through schools, municipalities, or organizations – where we act as a data processor – see our Privacy Policy - Data Processor Version.

Data Controller

The data controller for the personal information is:

Midgard AI Inc.

Business ID: 932739798

Email: contact@schoolhub.ai

Personal information

Visit our website

Cookies and Statistics

If you only use the website for informational purposes and do not register or otherwise transmit information to us, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data that is technically necessary for us to be able to display our website to you and ensure stability and security based on legitimate interests in accordance with Art. 6 (1) (f) GDPR.

• IP address
• Calculated geographic location based on IP address (e.g., Oslo)
• Date, time, and time zone of the inquiry
• The content of the request
• The website from which the request originates
• Operating systems and interfaces
• Language and version of the browser

Cookies are small text files that are placed on your computer when you download a webpage. We use cookies on our websites to ensure reliable visitor statistics and to improve the functionality of our pages.

Storage of information and processing of this information is not permitted unless the user has been informed about and has given their consent to the processing. The user should be made aware of and approve which information is processed, what the purpose of the processing is, and who is processing the information.

We use the following third-party cookies:

• Posthog (analysis and statistics)

You can configure and delete cookies in our cookie banner or in the browser settings.

Use of the service

We store statistics on the use of the service under the basis described above. For the use of the service, we store:

• Which part of the service is used
• Every single time it is used

To ensure the stability of the service and to prevent misuse, we store the information related to the personal data mentioned under “Visits to our websites”.

By using the service, we will process the text and information submitted, but will not store the contents of the messages after use has ended.

The basis for processing is based on consent in accordance with Art. 6(1)(a) GDPR.

Newsletter and email

We request specific and voluntary consent to subscribe to our newsletter. The basis for processing is based on consent in accordance with Art. 6 (1) (a) GDPR.

When you subscribe to the newsletter, we store and process the following personal information:

• Name
• Email
• IP address

Consent can be withdrawn and the subscription can be canceled at any time. This can be done using a link included in all newsletters or by contacting us at contact@schoolhub.ai.

In order to communicate with and assist those who contact us via email, we must also process the personal information shared with us. The basis for this processing is founded on legitimate interests according to Art. 6 (1) (f) GDPR.

Login

Upon logging in, different information is stored and processed depending on the login service used.

Google and Microsoft

We process the following information if it is made available to us to enable login, differentiate the service offerings to various user levels or types of subscribers, and communicate with users of the service:

• Email
• Name

Email and password login

We process the following information if it is made available to us to enable login, differentiate the service offerings to various user levels or types of subscribers, and communicate with users of the service:

• Email
• Name

Sharing personal information with others

To provide our services, we use reputable service providers with whom we enter into data processing agreements to comply with GDPR legislation. We only share information that is necessary to deliver the service and we strive to minimize the amount of personal data shared.

We use the following sub-processors:

Text Tools

We do not send any information to Microsoft Azure OpenAI, including the IP addresses of our users that can link the text back to the individual user, beyond what the user explicitly writes in the text sent to us. We use servers at Microsoft that run in the EU. The text is sent for processing via Hetzner where our dedicated servers operate, but it is not stored there after the service use has ended.

Speech tool

All audio is sent directly from the browser to Microsoft Azure and does not pass through our servers. At Microsoft, the audio is not stored; it is securely and encryptedly processed in "memory" for a short period. After the audio has been processed, it will not be available to us or Microsoft.

Your rights

You can request the deletion or correction of all personal information we have about you at any time, except for information we are required or obligated to retain in accordance with applicable regulations. You can also request access to the information that is stored.

Your rights under the GDPR are:

• Right to withdraw your consent in accordance with Art. 7(3) GDPR
• Right to access your data in accordance with Art. 15 GDPR
• Right to rectification of your data in accordance with Art. 16 GDPR
• Right to have your data erased in accordance with Art. 17 GDPR
• Right to restrict data collection in accordance with Art. 18 GDPR
• Right to data portability in accordance with Art. 20 GDPR
• Right to object to how your data is processed in accordance with Art. 21 GDPR
• Right to lodge a complaint with a supervisory authority in accordance with Art. 77 para. 1 of the GDPR

Inquiries can be directed to contact@schoolhub.ai.